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Workplace Spanish For Pharmacists Tom Sutula

Workplace Spanish For Pharmacists

Tom Sutula

Published
ISBN : 9781930134447
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 About the Book 

ABOUT WORKPLACE SPANISH PROGRAMS: The rapid growth of the Hispanic population & workforce has created critical communication challenges for business, government, health care and education. These language barriers often result in seriousMoreABOUT WORKPLACE SPANISH® PROGRAMS: The rapid growth of the Hispanic population & workforce has created critical communication challenges for business, government, health care and education. These language barriers often result in serious accidents, quality mistakes, and poor service where it matters most in the workplace.Workplace Spanish® programs are designed to cut through language barriers by enabling adults to communicate, simply but effectively, with Spanish-speaking co-workers, customers, patients or citizens. No grammar, no language rules, no prior Spanish experience necessary.All Workplace Spanish® programs include an 8.5 x 11 spiral bound manual and a complimentary audio CD. The manual is organized into 5 sections:1. Introduction, Learning Tips, Spanish & Phonetic pronunciation 2. Over 500 important Spanish terms & expressions for a particular occupation 3. Practice conversations that are relevant to the particular workplace 4. Drills for Skills Quiz section to test ones knowledge and progress 5. Alphabetical keyword list or glossary This program is designed for pharmacists, pharmacy technicians and customer service associates in retail or institutional pharmacies. The purpose is to help connect & communicate with Spanish speaking customers, answer basic questions and process transactions efficiently.These key topics that are important in this occupation are included in the program:- Greeting customers - Asking basic language questions - Numbers, Time, Timing, Days - Customer service phrases - In-store directions & locations - Personal and insurance information - Basic health &pharmacy expressions - Warnings, Storage, Dosage info. - Common illnesses, injuries, symptoms - Body parts and organs in Spanish